Frequently Asked Questions

To help make your shopping experience quick and easy here are some answers to questions you might have.

Q. What Dart should I buy?

Dart choice is a very individual choice as a guide see our which dart to buy guide.

Q. What Dartboard should I buy?

See our guide on which dartboard to buy.

To help make your shopping experience quick and easy here are some answers to questions you might have.

Q. How long will it take for my order to arrive?

Allow up to 5-15 working days for non Tracked standard free shipping from date of despatch worldwide

  • New Zealand - you can expect in 2-5 working days
  • Australia - you can expect in 3-10 working days
  • Canada - allow up to 20 working days
  • Rest of world - you can expect in 5-15 working days

Q. What if my order doesn't arrive after 15 working days?

If your order has not turned up in the specified amount after 15 working days, please email us at and we will investigate for you.

 Q.  How do I track my order?

Visit our tracking page for detailed information on how to track your order.

Q.  Do you ship to APO addresses?

Yes, we do ship to APO miltary addresses, but please remember shipping could take longer than the standard 5-15 working days to arrive.

Q. What method of payment can I purchase my order with?

 We accept all major credit cards and direct credit  payments.

Q.  Can you ship to a PO Box address?

Yes, if you have ordered small items we can deliver to a PO Box address.  if you have ordered large items, you will need to supply a street delivery address.

Q.  Can I get my order shipped to a different address?

Yes, you can have your order shipped to a different address.  Please enter address to ship to in the recipient area when you are checking out.

Q.What happens if my darts are faulty?

In the unlikely event the darts you have recevied are faulty we will replace for you, please contact us to arrange a return.

Q. How many darts do I get in a set?

When you purchase a set of darts you will get 3 darts, 3 shafts and 3 flights.

Set of flights and shafts also come in a set of 3.

Q. How do I view Dartswarehouse in another currency?

Click on the drop down menu at the top of the page next to currency and choose which currency you want to view our website in. 

Q. How do I hang my dartboard inside my dartboard cabinet?

Click here for  instructions on how to hang your dartboard inside your Aluminium cabinet and Wooden dartboard cabinet.


Something else we haven't answered for you?  Email us at









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